Security & privacy

Your data is yours.

No jargon, no fine print. Here's exactly how we treat the time-tracking data and notes you keep in Pathful — written so anyone can understand it.

Our promises

Six promises we don't break.

We never train AI on your data
Your notes and tracking never feed an AI model. Not to improve our product, not for anyone else. Ever.
Encrypted, even from us
Your tracking data is encrypted. We can't read it — and we don't want to. There's no back door.
You own everything
Export or permanently delete everything you've tracked, any time, in a couple of clicks. No emailing support.
Private by design
We built this privacy-first from the first line of code, because you're working with students.
Secure cloud storage
Your data is encrypted and stored in our US-based cloud on every plan, backed up automatically and synced across your devices.
No surprise sharing
We don't sell your data and we don't share it with third parties to advertise to you.
What we'll never do
  • Train AI models on your student data
  • Sell or rent your data to anyone
  • Read your encrypted tracking notes
  • Share data with advertisers
  • Lock your data in — exports are always free
What we always do
  • Encrypt your data in transit and at rest
  • Let you export or delete on demand
  • Default to the most private option
  • Tell you plainly what we collect and why
  • Treat student privacy as non-negotiable
How your data is protected

Securely stored, for as long as you need it.

Your tracking data is encrypted and backed up in US-based cloud storage. We keep it for as long as your account is active — no fixed expiry, no clock counting down. It's gone only when you delete it.

Free
No expiry
kept while your account is active
Your full tracking history stays in secure cloud storage for as long as your account stays active.
Pro
No expiry
kept while you're subscribed
Your full history stays in secure cloud storage for as long as your Pro subscription is active.
Enterprise
Contract term
length of agreement
Retained for the full term of your district agreement, managed across every school.
US-based storage
All data is stored and processed in the United States — never moved offshore.
Automatic backups
Your data is backed up continuously, so nothing is lost if a device fails.
Encrypted end to end
Encrypted in transit and at rest. When you delete your account or your data, it's permanently removed.

You can export a full copy of your data at any time, on any plan. When you delete a record or your account, your data is permanently removed from our systems and backups.

Questions

The honest answers.

Never. Your data is yours. We don't use it to train models, and your tracking data is encrypted so we can't access it in the first place.

On every plan, your data is encrypted and stored in our secure US-based cloud, so it follows you across devices and is backed up automatically. We keep it for as long as your account is active.

For as long as your account is active — there's no fixed expiry window. Free keeps your full history while your account stays active, Pro while your subscription is active, and Enterprise for your contract term. Delete your account or any record any time and it's permanently removed.

Yes — permanently, any time, in a couple of clicks. When you delete, it's gone. You can also export a full copy first.

Yes. We designed the product privacy-first because counselors work with students. Data is encrypted, access is minimized, and the most private option is always the default.

Where every counselor's time has a purpose.

Start free today and keep everything in your own account — or talk to us about district-wide implementation.